About Us

Resume Writers

Customer Service Resume Writing Services

At Harmont, we fully understand the crucial role customer service plays in business success. As the backbone of any organisation, recruiters are constantly on the lookout for professionals with exceptional communication and problem-solving skills. Our team of resume writers not only recognises this but also possesses the expertise to create an impressive resume that effectively highlights your customer service experience.

We highlight your skills in innovative problem-solving, effective communication and conflict resolution. Working closely with you, we make sure your abilities and achievements in this field are presented in the most compelling way possible.

How Harmont Writes Customer Service Resumes and Cover Letters

When it comes to writing customer service resumes and cover letters, we take a personalised approach. We understand that each individual has their own unique set of skills and experiences and we want to showcase those qualities in the best possible light. Our team of professional resume writers will work closely with you to gather all the necessary information and create a tailored resume that highlights your strengths.

We know that customer service roles require a combination of technical expertise and soft skills. Our writers are well-versed in understanding the specific requirements of customer service positions and will ensure that your resume effectively conveys your capabilities in areas such as problem-solving, effective communication and conflict resolution.

At Harmont, we believe that a well-crafted customer service resume goes beyond simply listing your previous job titles and responsibilities. We delve deep into your professional background to uncover the unique experiences and accomplishments that make you stand out from other candidates.

Our team of writers will conduct in-depth interviews with you to gather information about your past roles, responsibilities and achievements. We will ask targeted questions to uncover specific examples of how you have provided exceptional customer service, resolved complex issues and exceeded performance expectations.

Once we have gathered all the necessary information, our writers will begin the resume writing process of crafting your resume. We pay meticulous attention to detail, ensuring that every section of your resume is tailored to highlight your customer service skills and experiences.

Our Approach to Customer Service Selection Criteria

In addition to writing resumes and cover letters, we also offer assistance with customer service selection criteria. Many employers in the customer service industry require candidates to address specific selection criteria as part of their application process.

Our team is skilled in crafting responses that clearly demonstrate your suitability for the role. Our approach to selection criteria is consistent regardless of the industry. We are effective in our selection criteria responses because of the approach we adopt to gathering requirements from our clients and the questions we ask.

These could be:

  • Tell us about the most challenging customer service situation you have faced and how you resolved it
  • Provide an example of when you had to handle a difficult customer and how you managed the situation
  • How have you successfully handled conflicting priorities in a fast-paced customer service environment?


Our writers are skilled in identifying your specific experiences that align with the selection criteria and crafting responses that clearly demonstrate your capabilities as a customer service representative.

Make the Smart Choice

Invest in Your Career Through Quality Customer Service Resume Writing Service


$ 169 Starts From
  • Job-Seekers with 0-2 Years
    Work Experience


$ 199 Starts From
  • Job-Seekers With 2+ Years
    Work Experience


$ 339 Starts From
  • Executive/Top Level
Resume Writers
Resume Writing

How Our Process Works

Order your resume package

You can place your order online or by calling
1300 069 956.
We offer a range of payment options, including AfterPay, PayPal, Zip, credit card and Apple Pay.

Writer assigned and contact

An experienced writer will be assigned to work with you on your resume and will contact you within one business day to discuss your requirements.

Ongoing contact and communication

During the writing process, your assigned writer will stay in contact with you and will reach out to you if further information is required.

Delivery of resume

Your new resume will be delivered to you in PDF and WORD editable formats within 3 business days.

Guarantee and free edits

You also get total peace of mind with a guarantee that comes with free edits for 21 days.

Our industries

Our professional resume writers have experience and knowledge in these industries

Frequently asked questions.

Writing a resume that effectively emphasises your customer service skills can be challenging. Hiring a professional resume writer can greatly increase your chances of getting noticed by employers. We have the expertise and experience to create resumes that grab attention and focus on your unique qualifications.

Customer service roles require a specific set of skills. Here are five essential skills that every customer service professional should possess:

  1. Effective Communication: Clear and concise communication is crucial in customer service. Being able to listen actively and respond appropriately is key.
  2. Problem-Solving: Customer service professionals need to be able to analyse situations and come up with solutions that meet the needs of the customer.
  3. Empathy: Understanding and empathising with customers’ concerns is essential for providing excellent service.
  4. Patience: Dealing with difficult customers or challenging situations requires patience and the ability to stay calm under pressure.

Adaptability: Customer service professionals often face unpredictable situations. Being adaptable and flexible in handling different scenarios is important.

Get the Perfect Customer Service Resume

In conclusion, having a well-crafted resume and cover letter is essential for anyone looking to secure a customer service role. At Harmont, we specialise in creating resumes that effectively highlight your skills and experiences while showcasing your unique qualifications. Our personalised approach and attention to detail ensure that your resume stands out from the competition. You can trust us to help you land your dream customer service job.